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Best Customer Support AI AI Tools

Explore the top AI customer support apps and compare their features, pricing, and use cases. Find intelligent tools designed to enhance customer support experiences through chatbots, virtual assistants, and sentiment analysis. Improve response times, streamline ticket management, and boost user satisfaction with features like automatic ticket routing, natural language understanding, and personalized support — ideal for businesses aiming to deliver exceptional customer service.

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4.2
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65%
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292 tools found

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4.9

Cheers

Cheers is an in-person interaction tool utilizing NFC technology to enhance customer engagement and employee performance. It streamlines lead generation, collects feedback, and offers actionable insights, boosting service recognition and operational efficiency across various industries.

Freemium 15132972 users
4.9

answeriq.com

AnswerIQ enhances customer service through AI-driven automation, offering self-service options and real-time query handling. It integrates with platforms like Zendesk, reducing support cases and improving efficiency while allowing agents to tackle complex issues.

Free 13973025 users
4.9

hijiffy.com

hijiffy.com is a guest communications hub for the hospitality industry that leverages AI to handle inquiries across multiple platforms, ensuring quick responses and improved guest engagement. It streamlines operations with automated messaging and supports personalized upselling while integrating sea

Freemium 13649431 users
4.9

Perks

Perks is a rewards app revolutionizing appointment scheduling. Users earn perks by booking, reviewing, and interacting with service providers. Manage appointments, receive updates, and make secure payments conveniently all in one place.

Free 13029667 users
4.9

Waveform.ai

waveform.ai automates user interviews, enabling efficient collection of customer feedback at scale. It customizes AI interviewers to align with specific goals, manages follow-ups, and reduces costs while maintaining high-quality insights for product research and user experience improvement.

Freemium 12555482 users
4.9

intercom.help

Intercom is an AI-powered customer service platform that streamlines support across multiple channels, automates query resolution, and enhances agent productivity. It offers insights for performance improvement and customizable workflows to scale customer service effectively.

Paid 10508684 users
4.9

Verloop.io

Verloop.io is an innovative AI platform that delivers advanced conversational solutions for automated customer support. It improves customer experience through personalized interactions, high automation rates, operational streamlining, and efficiency boost in multiple industries.

Free 7478839 users
4.9

Spread Positivity Today

The AI tool allows users to send customized and personalized notes that use AI technology to suggest ideas and improve the impact of messages.

Free 5764680 users
4.9

CuServly

Cuservly is an AI-powered chatbot for businesses, supporting 95 languages for instant customer queries. Easily customizable, it manages data sources efficiently and offers access control for prompt customer support across various industries.

Paid 5694389 users
4.9

Genux Ai

Genux AI enhances customer interactions by providing 24/7 support, scheduling appointments, and managing lead data. It integrates with over 6,000 applications, allows for customization, and automates lead qualification to optimize engagement strategies efficiently.

Paid 3768210 users
4.8

myaifrontdesk.com

AI Front Desk is a 24/7 virtual receptionist that manages calls, schedules appointments, and answers inquiries. Its multilingual support and analytics dashboard enhance customer engagement and operational efficiency for small to medium-sized businesses.

Paid 14289973 users
4.8

Brilo ai

Brilo AI is a conversational AI phone agent platform that automates customer support and sales calls, offering features like parallel calling, live transfers, and real-time transcription, while integrating with over 6,000 tools for seamless workflow management.

Paid 13517659 users
4.8

Phonely

Phonely is an AI phone support tool that automates call answering and appointment management while providing human-like interactions. It features analytics, custom language models, and CRM integration to enhance customer service and streamline business communication.

Paid 12477158 users
4.8

financialaidtv.com

Ocelot is a student engagement platform that uses AI to enhance communication between institutions and students, offering 24/7 support, proactive messaging, and access to essential resources, ultimately improving student retention and success throughout their lifecycle.

Freemium 12461327 users
4.8

Ivy.ai

Ivy.ai is an AI-powered chatbot tool for customizable support across multiple channels, including SMS, live chat, IVR, email, and more. It autonomously builds itself and keeps content in sync with your website.

Paid 12322454 users
4.8

Respondy

Respondy is an AI tool that enhances customer care by creating digital replicas of team members for seamless, multilingual interactions. It automates tasks, integrates with over 6,000 tools, and supports smooth transitions to human agents for complex issues.

Paid 11321067 users
4.8

Avarup

Avarup Review Management streamlines multi-platform customer review collection (email, SMS, WhatsApp) and centralizes management. It amplifies positive feedback, automates social sharing, enhancing brand visibility and trust.

Freemium 10999527 users
4.8

Brainfish

Brainfish is an AI-powered customer service platform that provides fast and relevant answers to customer queries through quick onboarding, article builder suggestions, and easy access to immediate answers.

Freemium 10619034 users
4.8

agentz.ai

Agentz is an AI-driven digital receptionist that enhances customer engagement for small businesses and call centers through 24/7 multi-channel communication, automating responses, capturing leads, and improving customer experience across various industries.

Paid 10109710 users
4.8

Inkeep

Inkeep enhances user support by automating responses and generating FAQs from historical data, streamlining the resolution of over 250,000 queries monthly while providing 24/7 troubleshooting and intelligent escalation to human support when needed.

Freemium 9269250 users
4.8

Chatmyer

Chatmyer is a live chat software that facilitates real-time customer engagement, allowing businesses to address queries and complaints efficiently. Features include an intuitive admin panel, customizable chat windows, a mobile app, and 24/7 support through smart chatbots.

Paid 7690199 users
4.8

Symbl.ai

Symbl.ai is an AI platform that enables real-time engagement and prediction in virtual conversations through features such as topic detection, sentiment analysis, automated summarization, call and progress analysis, and more.

Freemium 7354347 users
4.8

Productlane

Productlane is a customer support feedback system that centralizes communication across multiple channels, prioritizes user feedback, and provides a public roadmap. Its API integration and real-time widget streamline support tracking and engagement for B2B companies.

Freemium 6875459 users
4.8

Orango AI

Orango AI is an in-product assistant that enhances user onboarding for SaaS applications by guiding users through tasks, offering real-time support, and facilitating navigation of complex workflows, ultimately reducing churn rates and improving user activation.

Paid 6722472 users
4.8

ChatIQ

Chatiq AI is an automated customer support system that interprets inquiries, prioritizes tickets, and provides real-time responses. Its customizable chatbot and advanced analytics enhance operational efficiency, engagement, and overall service performance for diverse business needs.

Freemium 6368446 users
4.8

Tiledesk

The Tiledesk AI tool offers various features for customer engagement and lead generation, including a free live chat chatbot, WhatsApp agent, unlimited Tiledesk live chat widget, no-code platform with pre-built templates and custom chatbot builder.

Freemium 6365518 users
4.8

FrequentlyAskedAI

InFAQ is an AI tool that automates precise response generation to customer queries. It simplifies the creation of AI-powered FAQ sections on websites, boosting lead conversion and providing valuable data insights for enhanced customer interactions.

Freemium 6082880 users
4.7

Troof.ai

Troof.ai is an AI-powered review management tool that automates collecting 5-star reviews and routes negative feedback privately. It also generates AI-driven insights, branded testimonial content, and automated responses for consistent customer engagement.

Paid 15284517 users
4.7

Instadesk

Instadesk is an AI-driven tool that revolutionizes customer service through intelligent ticketing, bot assistance, and live chat support. It improves efficiency, customer insights, and conversions while facilitating smooth customer interactions and call center management.

Paid 14018690 users
4.7

DeskDingo

Desk Dingo is a live chat and help center software that enhances customer service with real-time interactions, a centralized knowledge base, and AI-driven support for automated responses and seamless transitions to live agents.

Paid 13549951 users
4.7

Revifys

Revifys is a review management tool for local businesses that streamlines collecting and responding to customer feedback, monitors reviews across platforms, and provides real-time analytics to improve online reputation and customer engagement.

Paid 12141004 users
4.7

Keyai

KeyAI is a live chat AI platform that enhances customer support with AI chatbots, manages projects, facilitates unlimited video meetings, and provides file sharing, time tracking, and payment management features for improved collaboration and productivity.

Freemium 12041766 users
4.7

Whelp

Whelp is an omnichannel inbox software tool that consolidates phone, email, chat, and message app conversations in one location to improve customer satisfaction and efficiency.

Freemium 11477476 users
4.7

Intaali

Intaali is an AI virtual customer agent that automates 80% of inquiries, providing instant answers in multiple languages. It enhances customer service by allowing human agents to focus on complex issues, tailored to specific company needs.

Freemium 10737337 users
4.7

omq.de

Mit KI im Kundenservice zur Effizienzsteigerung is an AI platform that enhances customer service by automating responses, analyzing sentiment, and tracking performance metrics, ultimately improving customer satisfaction and streamlining internal processes for businesses of all sizes.

Freemium 10504277 users
4.7

Norby AI

Norby is a ChatGPT-powered chatbot designed for websites to replace expensive chatbot tools and streamline setup processes. It's ideal for startups, small businesses, and solopreneurs.

Paid 9745121 users
4.7

ThumbsUp

ThumbsUp is a user feedback tool fostering vibrant feedback ecosystems by collecting, analyzing, and providing actionable insights. Drive improved customer satisfaction through sentiment analysis, trend monitoring, and automated recommendations.

Paid 9674583 users
4.7

AI Phone

AI Phone, a powerful tool that simplifies crucial phone calls handling. With real-time AI transcription, highlights, translation and summaries, you'll never miss any important details during your conversations.

Paid 9224010 users
4.7

Gista

Gista is an AI tool that helps businesses engage with website visitors and convert them into leads 24/7 through building AI conversion agents and AI sales agents. It also allows for direct feedback from visitors, and can be set up in just 5 minutes.

Freemium 7371594 users
4.7

Richpanel

Richpanel is an AI-powered e-commerce customer service tool that provides a unified platform for multichannel support, automation, analytics, and integrations. Its advanced AI features accelerate response times, boost efficiency, and optimize customer support processes.

Paid 7334976 users
4.7

Feedyou.ai

Feedyou is an AI platform that enhances customer service and HR interactions through chatbots, voicebots, and emailbots. It streamlines communication, improves operational efficiency, and integrates with existing data sources for effective engagement.

Freemium 6626923 users
4.7

Vorsto AI

Vorsto AI enhances customer engagement across web and social platforms with personalized interactions, real-time responses, automated workflows, and dynamic product recommendations, enabling businesses to improve sales and streamline operations seamlessly.

Paid 5822104 users
4.7

Rispose.com

Rispose is a web application that integrates OpenAI assistants into websites, allowing teams to embed customer support functionality. It supports up to 10,000 file uploads and offers model selection for optimized performance and responsiveness.

Freemium 4908732 users
4.7

Verbalyze

Verbalyze is an AI conversational agent that automates customer interactions via phone calls, offering multilingual support, personalized service, and seamless integration with existing systems, while ensuring data security and continuous learning to enhance user experience.

Freemium 4419635 users
4.6

ZenithChat

ZenithChat is an Instagram assistant that automates customer interactions, providing 24/7 support. It delivers instant responses using current product data, customizes message tone, and efficiently manages user inquiries, enhancing engagement and simplifying ordering processes.

Freemium 15218301 users
4.6

impel.io

Impel is an AI-powered customer lifecycle management platform for the automotive industry, offering conversational AI scheduling, integration with existing systems, and immersive merchandising tools to enhance customer interactions and improve retention across dealerships and OEMs.

Freemium 14621001 users
4.6

Capechat

Cape is an AI tool that streamlines customer service and marketing functions through automated sales prospect data management and enhanced due diligence. Featuring a user-friendly chat interface and no-code workflow automation, it improves data accuracy and drastically reduces task completion times.

Freemium 14606117 users
4.6

Review Insights Pro

Review Insights Pro is a user-friendly AI tool for businesses to manage customer reviews effectively. It offers sentiment and topic analysis, response templates, and a streamlined workflow to identify concerns and enhance products/services.

Paid 14560606 users
4.6

Deskday

Deskday PSA enhances service desk operations for MSPs with chat-based ticketing, multi-channel integration, intelligent quality assurance, and automated billing. It streamlines support requests, improves project management, and facilitates effective team collaboration.

Paid 14231242 users
4.6

Canny Autopilot

Canny is a customer feedback management tool that centralizes user input, streamlines feature request tracking, and integrates with project management platforms. It helps teams make informed decisions and communicate updates through customizable roadmaps and changelogs.

Paid 13892587 users
4.6

ReviewElf

Reviewelf is an AI-driven customer review management platform that boosts employee engagement by setting review targets. It features an organized reviews inbox, analytics for trending complaints, and one-click response generation to enhance customer feedback communication.

Freemium 12715557 users
4.6

Cognova

Cognova AI enhances customer support and sales automation, featuring customizable AI agents, unique chat link generation, advanced analytics, product catalog integration, and multi-agent management, ensuring streamlined interactions across platforms like Instagram and WhatsApp Business.

Paid 11871445 users
4.6

SiteSpeakAI

SiteSpeakAI automates customer support with a custom-trained GPT chatbot, handling up to 300 tickets monthly. Train it with diverse sources, track visitor interactions for better knowledge base and enhance lead conversion rates.

Paid 11435266 users
4.6

Agent 360

Agent 360 is an AI virtual receptionist that operates 24/7 to manage phone inquiries, schedule appointments, and respond to customer questions, enhancing engagement and streamlining communication for small businesses. Integration options include CRM for lead generation.

Freemium 11421339 users
4.6

Live Square

Livesquare offers 24/7 live chat support with experienced agents and AI-powered chatbots. It features integrated analytics for tracking performance and lead generation, alongside website uptime monitoring and customizable popups for effective customer engagement.

Freemium 10615191 users
4.6

Snapss

Snapss is an AI-driven platform that enhances customer loyalty through customizable digital membership cards and engagement tools, enabling personalized notifications, membership management, gamification, and analytics to improve retention and boost sales.

Paid 10335427 users
4.6

Conju

Conju is an AI tool that boosts customer engagement by texting back missed calls and handling appointments efficiently. It qualifies leads in real-time, tracks conversations, and simplifies task management for industries like locksmithing and automotive services.

Paid 10211050 users
4.6

DocUp

Docup is an AI-enhanced tool that streamlines support processes and enhances documentation quality. It features an AI chatbot for instant customer query resolution, integrates with support solutions, trains on diverse content types, and provides API access, chatbot access, multiple collections, and

Paid 8619914 users
4.6

ChatFlow

Chatflow is a powerful chatbot tool for businesses to improve customer support and increase conversions. It integrates easily into websites and offers customized solutions for various industries.

Freemium 8526596 users
4.6

ReplyReply

Replyreply is an AI tool that automates responses to Google reviews, enabling businesses to efficiently manage customer feedback. It generates personalized replies for various review types, enhancing customer relationships and improving online reputation.

Freemium 8016676 users
4.6

ReplyToAppReviews

Reply App Reviews leverages AI to automate and personalize responses to user feedback on platforms like Google Play, enhancing app reputation, improving ratings, and fostering user engagement while saving developers time in managing reviews.

Paid 7317453 users
4.6

SupBot

Supbot is an AI-driven support solution that automates responses to routine customer inquiries, offering 24/7 assistance. Its simple setup and integrated ticketing system enhance operational efficiency and improve customer satisfaction by reducing response times.

Paid 6349238 users
4.6

Concurrence.ai

Concurrence.ai is an AI tool for community management that offers advanced spam filtering, 24/7 uptime, and unlimited message management. It supports multiple languages and provides daily updates for streamlined community engagement without the need for moderators.

Paid 6191135 users
4.6

Olivya

Olivya is an AI customer service tool that provides 24/7 support, efficiently routes calls, personalizes interactions, and manages high volumes of queries across multiple channels, while extracting insights to enhance CRM systems.

Free 5495913 users
4.6

Virtual Scale

Virtual Scale provides AI-driven virtual teams for multi-channel customer engagement, enabling seamless interactions via voice, chat, and SMS. It features customizable agents, automated responses, and CRM integration for enhanced workflows and personalized client service.

Freemium 3512634 users
4.5

klink.cloud

Klink.cloud is a contact center platform that enhances customer engagement through unified communications, automated processes, and an omnichannel dashboard. It supports various industries by streamlining workflows and providing actionable insights into customer behaviors and preferences.

Paid 14948224 users
4.5

AWSME.ai

Awsme AI enhances website chat support by providing instant responses to common queries. It allows businesses to create personalized chat flows, integrates easily into platforms, and offers analytics for optimized customer engagement and operational efficiency.

Freemium 14930030 users
4.5

Overhyped AI

Overhyped AI is a voice agent that enhances product adoption and user support through personalized, 24/7 guidance and real-time interaction monitoring. It automates calls, reduces support tickets, and integrates with existing platforms to boost engagement and efficiency.

Paid 14722510 users
4.5

QueryPal

QueryPal empowers support teams to deliver exceptional service by automating ticket responses, reducing response times, and increasing efficiency with AI-driven workflows. It ensures consistent and accurate support every time.

Freemium 14237938 users
4.5

EchoSync

EchoSync is an automated review management tool that simplifies the review collection process, integrates with various platforms, utilizes AI for response management, and enhances local SEO while ensuring compliance with FTC and Google guidelines.

Paid 12253963 users
4.5

Siena AI

Siena AI is an empathic customer service platform leveraging AI and human empathy for seamless omnichannel management. It resolves issues with personalized interactions, quick responses, and real-time knowledge support across various channels.

Freemium 11666506 users
4.5

Neo by zephyr

Zephyr Global is an AI-driven support platform that aids users with Microsoft product issues through 24/7 assistance, detailed troubleshooting, and comprehensive documentation, optimizing operational efficiency while upholding data privacy across multiple languages.

Freemium 11552026 users
4.5

Heep AI

Heep AI is an AI social media assistant that automates customer interactions on platforms like WhatsApp and Instagram, managing tasks such as reservations and order processing. It offers 24/7 multilingual support and customizable features for various industries.

Paid 11482314 users
4.5

RespoAI

RespoAI is a browser extension that simplifies response generation, providing efficient options with just a single click. Its primary function lies in enhancing communication by offering smart and convenient reply choices directly from your browser.

Free 11183193 users
4.5

Rezolve.ai

Rezolve.ai is an AI-powered employee service desk software integrated with Microsoft Teams, featuring a robust knowledge base, no-code automation, and real-time chat to streamline support operations and enhance collaboration across various industries.

Paid 10728083 users
4.5

Feeedbackr

Feeedbackr is an AI-driven tool that collects and analyzes user feedback through a simple button integration. It provides insights on sentiment, tracks spam, and helps teams prioritize development based on actionable user input.

Paid 10632653 users
4.5

HiFive

HiFive is a comprehensive review management platform that enables businesses to improve their online reputation and attract new customers by leveraging the power of online reviews.

Freemium 10464677 users
4.5

Elapse

Elapse AI revolutionizes customer support by automating 70% of tasks and continuously learning from interactions. It optimizes processes, enables priority setting for updates, and fosters self-service capabilities.

Free 10021577 users
4.5

Zefi.ai

Zefi AI streamlines user feedback management for customer-focused companies by centralizing, tagging, and analyzing feedback. It enables teams to extract actionable insights, improving product decisions and enhancing customer experience through trend analysis and real-time reporting.

Freemium 9768134 users
4.5

Nextiva

Nextiva is an AI-driven platform transforming customer interactions by automating conversations across multiple channels. It offers unified support for voice, video, SMS, and more, reducing costs by up to 30% with automation for 90% of interactions.

Freemium 9548951 users
4.5

AskLeaf

Askleaf AI automates documentation by converting static support resources into real-time answers, enhancing customer engagement. It offers multilingual support, lead generation, and performance analytics, helping businesses reduce support costs and improve customer satisfaction.

Paid 8462516 users
4.5

Word WandAI

Word WandAI is a Zendesk ChatGPT/OpenAI tool enhancing customer support efficiency. It automates ticket resolution, maintains agent tone consistency, and accelerates response times, leading to improved customer satisfaction and team productivity.

Paid 8155049 users
4.5

Convoso

Convoso is an AI-driven call center software offering predictive, preview, and manual dialing. It features campaign management, compliance tools, and integrates with CRMs to enhance contact rates across various industries like BPO, finance, and insurance.

Freemium 7967600 users
4.5

Ai chatbot support

AI Chatbot Support enhances customer service through seamless integration with multiple platforms. It offers autonomous live chat, AI-generated responses, multilingual support, and secure data handling, simplifying chatbot training and deployment for improved customer engagement.

Freemium 3996624 users
4.5

Growparabolic

Parabolic AI for Customer Support is an advanced AI assistant integrated in ticketing software. It delivers precise, diverse responses for customer queries through human verification, parabolic training, and upsell mode to enhance replies and identify sales prospects from customer interactions.

Freemium 3570233 users
4.4

talksprout

Talksprout is an AI-powered tool for collecting and analyzing customer feedback through customizable website widgets. It offers sentiment analysis, automated data processing, and integration with platforms like Slack, helping users identify needs and enhance satisfaction.

Freemium 14796659 users
4.4

Narrot

Narrot is an AI-driven customer support automation tool that provides instant, context-aware responses to inquiries. It supports multiple languages, offers customizable conversations, and integrates easily into existing systems, enhancing operational efficiency for businesses.

Paid 14521220 users
4.4

Ringly.io

Ringly.io provides AI-driven phone support for Shopify store owners, enhancing customer service with automation. It streamlines interaction management, maintains privacy, and includes tracking features for optimizing support strategies and improving customer satisfaction.

Freemium 14292063 users
4.4

Beetlelabs.ai

Smart AI Voice Agent automates customer interactions using advanced voice technology and Natural Language Processing. It handles calls, addresses inquiries, and assists with lead generation, enhancing efficiency and engagement across various industries with multi-language support.

Freemium 14133963 users
4.4

Autopailot

Autopilot is an AI-powered customer support tool that automates responses to customer questions using machine learning and a knowledge base, allowing users to relax while the tool handles support.

Freemium 13090035 users
4.4

spiralup.co

Spiral is an AI tool that automates issue detection from customer feedback and support interactions, unifying data for proactive problem-solving. It offers real-time alerts and analytics, helping teams enhance customer support efficiency and make informed decisions.

Freemium 12835866 users
4.4

Kaizan

Kaizan is an AI-driven tool that enhances client relationship management by using advanced language models and conversational intelligence to detect risk, increase revenue, and provide insights for client retention and growth.

Freemium 12069050 users
4.4

Faqnation.com

FAQ Nation is an AI-based tool for managing FAQs, offering automated creation, customizable templates, and keyword search. It integrates with websites, provides analytics, includes ticketing systems for support, and ensures data security and GDPR compliance.

Freemium 12048231 users
4.4

Qaprix Intelligence

Qaprix Intelligence is an AI-powered chatbot platform that uses advanced NLP and sentiment analysis to understand and personalize customer interactions. It ensures consistent support with conversation memory and integrates with existing business systems via a flexible API.

Paid 11963022 users
4.4

Tiny Magic

Auto-Gmail is an AI tool that automates support request drafting in Gmail using GPT-4 technology, improving customer support and saving time for businesses.

Paid 11543854 users
4.4

Zupport AI

Zupport AI is a customer support platform for SaaS companies that uses AI to manage duplicate inquiries, enhance issue resolution with detailed automation, and facilitate feedback integration, while offering a multilingual help center and Slack synchronization for team updates.

Freemium 10950153 users
4.4

Luminous crm

Luminous CRM enhances WhatsApp customer engagement through bulk messaging, AI chatbots, and multi-agent live chat. It includes real-time analytics and integrates with platforms like Shopify, facilitating efficient customer support and streamlined communication.

Freemium 10658721 users
4.4

Kayako

Kayako is an AI help desk platform that automates ticket management and response workflows, offering features like AI-powered triage and omnichannel support to enhance operational efficiency and improve customer service without increasing team size.

Freemium 10072254 users
4.4

ChattySurvey

Chattysurvey is an AI survey tool that collects customer insights while valuing privacy. It offers a user-friendly conversational survey layout, measures customer loyalty, and provides actionable insights. It helps businesses understand customer needs, develop effective marketing strategies, and ide

Freemium 9741402 users
4.4

Poly ai

Polyai is an AI-powered voice assistance tool that delivers brand experiences and accurate resolutions to customers in various industries.

Freemium 9240239 users
4.4

Empy

Empy.ai is a non-violent communication Slack bot app promoting empathy in the workplace with analytics for team management and emotional and individual mental health reporting.

Freemium 8368729 users
4.4

Insighto.ai

Insighto.ai is an AI agent builder that simplifies the creation, customization, and deployment of AI agents for various purposes. It offers features like Conversational Voice Chat, enabling natural interactions transcending language barriers.

Freemium 7405907 users
4.4

MEJ Support AI

MEJ Support AI is a SaaS ticket management tool for optimized customer support. It offers easy ticket creation, real-time visibility, task organization, Slack integration, and a central dashboard for multiple admins to streamline ticket handling and boost customer satisfaction.

Paid 7277330 users
4.4

MARA

Mara is an AI tool that generates personalized responses to customer reviews across various platforms.

Paid 6856974 users
4.4

Bexy.ai

Bexy.ai is an AI sales assistant for e-commerce platforms that operates 24/7, managing up to 97% of customer support queries, providing personalized recommendations, and offering real-time analytics to optimize sales strategies and enhance customer satisfaction.

Paid 6753960 users
4.4

Pansophic

Pansophic's AI agent conducts user interviews, summarizes feedback, and provides insights. Easily collect feedback and schedule interviews.

Paid 5647235 users
4.4

Supermoon

Supermoon is an AI-first communication and support platform. It offers AI-powered message summaries, customer sentiment, and reply suggestions to streamline the communication process.

Paid 5506963 users
4.4

AmplifySMS

Amplifysms is an AI-powered text messaging platform that facilitates personalized 1:1 customer communication for higher satisfaction. It offers universal numbers, in-depth reporting, and AI automation to streamline interactions and boost monetization potential.

Freemium 5335371 users
4.4

QuestWiz AI

Questwiz is an AI-powered tool for building advanced support chatbots, reducing costs and improving customer satisfaction. Easily create a reliable AI chatbot in minutes, connect apps and data, and let the chatbot learn from FAQ data.

Freemium 4244064 users
4.3

Velaris

Velaris is a customer success platform that enhances engagement through data analytics, automation, and collaboration tools. It offers real-time reporting, customizable success plans, and integrates smoothly with existing systems for efficient customer management.

Freemium 15254638 users
4.3

QuickCare

QuickCare is an AI chatbot for e-commerce that automates customer support, prioritizes urgent inquiries, and offers personalized product recommendations. It easily integrates with platforms like Shopify and WooCommerce and supports multiple languages for global accessibility.

Paid 14926467 users
4.3

SupportGPT

SupportGPT™ is a generative AI platform for custom support that leverages large language models to provide human-like responses and adapt to user context.

Freemium 14548564 users
4.3

typly

Typli is an AI-powered keyboard tool that offers automated responses in conversations, glide typing and swiping gestures, date functions for dating apps, and sentence bundles based on interests. It learns from text habits and external data sources.

Free 13640129 users
4.3

elsAi ChatBot

elsAi ChatBot optimizes customer engagement and responses, offering AI-powered solutions for personalized and efficient support. Drive dynamic conversations, boost sales, and enhance user satisfaction through advanced AI capabilities.

Paid 13623330 users
4.3

Unthread

Unthread optimizes Slack customer support through AI-powered automation, analytics, CRM integration, ticket prioritization, and feedback categorization. Boosts efficiency and scalability via streamlined communication and in-depth insights.

Freemium 12706641 users
4.3

ModAi

Modai is an AI support bot for Discord that answers up to 90% of inquiries, manages support tickets, and supports over 30 languages, enhancing customer service efficiency and enabling teams to focus on complex issues.

Paid 12279651 users
4.3

AskMyDocs

AskMyDocs.ai streamlines customer and employee support by providing instant answers to queries from documentation and relevant sources. Its Slack AI assistant facilitates knowledge base access within Slack, with options for notification scheduling and seamless integration with platforms like Zendesk

Freemium 11421901 users
4.3

Venixs

Venixs revolutionizes customer success with an AI-driven system that streamlines support interactions through conversational ticketing and advanced management tools. Elevate engagement with AI chatbots for efficient and seamless customer service.

Paid 10889603 users
4.3

Loman

Loman is a 24/7 AI phone agent for restaurants, handling calls for inquiries, orders, and reservations. It enhances operational efficiency by automating responses, allowing staff to focus on in-person service and improving customer satisfaction.

Freemium 9904876 users
4.3

Kili

Kili is an AI tool that helps teams save time and money by using AI to understand content and answer questions about products and services.

Paid 9763855 users
4.3

Knowmax

Knowmax is an AI-powered knowledge management platform with omnichannel capabilities and custom experiences for various industries.

Freemium 9494083 users
4.3

Record

Record is an AI-powered observability tool that automates issue resolution in SaaS products. It monitors user sessions, captures data, offers AI suggestions, enables live investigations, and integrates with support systems for seamless collaboration. Improve software quality and customer experience

Freemium 8655370 users
4.3

Level AI

AI-powered call center technology utilizing semantic intelligence for enhanced support interaction understanding and improved team performance.

Freemium 7088702 users
4.3

balto.ai

Balto AI is a real-time contact center software that supports agents with dynamic prompts and compliance checks, scores conversations for quality assurance, and offers continuous feedback to enhance customer interactions and agent performance.

Free 6248167 users
4.3

Risotto

Risotto is an employee support solution that automates support operations within Slack, enhancing efficiency through ticket management, knowledge sharing, and automated access controls while reducing the volume of tier 1 tickets for improved employee satisfaction.

Freemium 5671860 users
4.3

Responso

Responso is an AI-driven helpdesk tool for e-commerce that automates up to 70% of customer inquiries, streamlines communication across platforms, and simplifies returns and refunds, while providing comprehensive reporting for enhanced service efficiency.

Paid 4840225 users
4.3

Inya AI

Genai is a no-code platform for creating generative AI agents that automate conversations in customer support, sales, and HR. It offers customizable solutions, multilingual support, and compliance with data security standards for seamless workflow integration.

Freemium 4682740 users
4.3

Fixitai

Fixitai is an AI tool that analyzes customer conversations in over 500 languages, offering real-time coaching, reducing sales cycles, and enhancing agent performance. It integrates with multiple platforms to deliver personalized customer interactions.

Freemium 4495791 users
4.3

ChatIn

Chatin is an AI customer support agent that operates 24/7, automating FAQs, integrating with Shopify, and providing real-time analytics. It enhances customer interactions, reduces inquiry handling time, and supports automated ticketing with human escalation for complex issues.

Paid 4412346 users
4.3

Serwell

Serwell is an all-in-one platform for user engagement, featuring community management, an AI-powered support widget, an open ticket system, custom branding, SEO-optimized documentation, and smart suggestions for efficient customer support.

Freemium 4089176 users
4.3

Echo Win

An AI-powered call management system with natural language understanding and personalized responses for every scenario.

Freemium 3584821 users
4.2

ReviewReply

ReviewReply is an AI tool that helps businesses monitor and respond to online reviews quickly and customarily using artificial intelligence.

Freemium 13926663 users
4.2

InboxGPT

InboxGPT is an AI-powered customer support tool that automates email responses using past interactions as a reference. It integrates with Gmail, provides multilingual support, and boosts response efficiency while cutting costs and enhancing the support experience.

Freemium 13501956 users
4.2

Stylo

Stylo is an AI assistant for Zendesk that automates the resolution of up to 70% of Tier 1 tickets, offering features like unique replies, multilingual translation, and integration with Shopify for efficient customer support operations.

Paid 13499983 users
4.2

Chat AI GPT

Chat AI GPT is a conversational AI tool that automates customer interactions, providing instant responses and support across various domains. It enhances operational efficiency and continuously learns from new data to improve interaction quality.

Free 13496753 users
4.2

Freebot

Freebot is an AI tool that streamlines customer service interactions by navigating phone menus, managing negotiations, and securing timely callbacks from human agents. It operates 24/7, tracks documents, and prioritizes data privacy with bank-level encryption.

Freemium 13465796 users
4.2

SupportBuddy

SupportBuddy is an AI-powered chatbot that enhances website engagement by providing real-time responses to visitors.

Paid 13396105 users
4.2

ForEva

For Eva is an AI-powered voice ordering and call management tool for restaurants, automating phone orders, reservations, and inquiries 24/7. It integrates with Square POS, syncs menus effortlessly, and converts missed calls into orders, freeing staff for in-person service.

Freemium 13248698 users
4.2

MagicReply AI

MagicReply AI automates customer feedback responses on platforms like Google and Facebook, generating professional and customizable replies. It helps businesses enhance engagement, manage online reputation, and potentially boost revenue by up to 35%.

Freemium 12941109 users
4.2

Ai Pal

Ultim AI Power is an AI tool that can assist with various tasks, integrates with WhatsApp and offers both standard and premium subscription plans.

Freemium 12840497 users
4.2

LIveX AI

Livex AI enhances customer interactions through AI chat, voice agents, and search, automating engagement to reduce churn and support costs. Its real-time data insights boost retention strategies, with a focus on security and compliance.

Freemium 11967180 users
4.2

replient.ai

Replient.ai automates social media interactions for customer support, managing comments and filtering spam across platforms. It offers 24/7 moderation, automated brand-aligned responses, sentiment analysis, and multilingual support for enhanced engagement and efficiency.

Freemium 7758515 users
4.2

awhy.it

Awhy automates up to 75% of common customer queries, integrating with systems like Salesforce to provide 24/7 support. It captures and analyzes interactions, offering insights to enhance efficiency and user satisfaction across various sectors.

Freemium 7259596 users
4.2

TalkStack AI

Talkstack AI automates customer support and sales tasks with multilingual AI agents, streamlining workflows for lead qualification, appointment scheduling, and reminders. It integrates with existing systems and offers detailed analytics and enterprise-grade security.

Paid 6868127 users
4.2

Pylon

Pylon is an AI-native support platform for B2B environments that automates communication and workflows across channels like Slack, email, and Teams. It enhances knowledge management and provides tools for account intelligence and ticket management, improving support efficiency.

Paid 6587835 users
4.2

Retellio

Retellio is an AI tool that analyzes customer calls to create a weekly podcast of key insights, helping leaders stay informed without manual effort. It integrates with platforms like Salesforce and HubSpot, delivering actionable customer feedback directly to your podcast app.

Paid 6117418 users
4.2

Aide

Aide is an AI-powered customer support tool that streamlines operations, reduces repetition and turnaround time, and helps executives make better decisions through intelligent suggestions and knowledge management features.

Paid 5335521 users
4.2

Kommunicate 3.0

Kommunicate is an AI-driven customer service automation tool. It provides a Kompose chatbot builder, live chat, Dialogflow integration, and more. Enhances support with codeless bot creation, self-serve FAQ bots, NLP LLM, and integrates with major platforms for smooth communication and better custom

Paid 4498307 users
4.1

Altnativ

Altnativ is a real-time voice AI tool for customer support, offering personalized, human-like interactions. It integrates with channels like WhatsApp and features advanced speech analytics, enabling efficient handling of inquiries and enhancing customer satisfaction.

Free 15321457 users
4.1

Qualli

Qualli's Feedback Center simplifies feedback management by consolidating insights from various sources into one platform. Conduct web and mobile surveys for real-time data collection, with an AI assistant for instant analysis and actionable insights.

Paid 15251978 users
4.1

Convai

Convai is an AI tool that enables the creation of human-like characters with conversation capabilities for virtual worlds and gaming applications.

Freemium 14760801 users
4.1

AutoReviews AI

AutoReviews AI automates customer feedback responses in a business's unique voice. Training the AI ensures tailored brand responses, saving time and enhancing customer interactions on major review platforms.

Freemium 14560558 users
4.1

WAPlus - AI WhatsApp CRM

WAPlus - AI WhatsApp CRM offers advanced features for enhancing business productivity. Schedule messages globally, set auto-replies, chat with non-contacts, integrate with Google Calendar, and streamline operations with popular platform integrations.

Paid 14505290 users
4.1

DigitalGenius

DigitalGenius is an AI-powered eCommerce concierge that streamlines customer queries, enhances problem resolution with deep AI tech, provides personalized responses, and improves overall customer service efficiency and satisfaction.

Free 13496751 users
4.1

tak.chat for Shopify

##tak.chat is an AI-powered customer support assistant for e-commerce platforms, resolving 70% of inquiries, providing live order tracking, and offering customizable responses. It integrates easily, enhancing user experience with 24/7 assistance and actionable analytics.

Paid 12433544 users
4.1

Aftercare

Aftercare is an AI tool for designing conversational surveys with intelligent follow-up questions, dynamic branching logic, and automatic categorization of open-ended responses to enhance real-time adaptability and user engagement.

Freemium 12426169 users
4.1

Zinrelo

Zinrelo is a versatile AI-powered enterprise loyalty platform for multiple industries. It integrates tech, data science, and strategic consulting to boost customer loyalty, revisit sales, and profits via sophisticated reward systems.

Freemium 12192755 users
4.1

BoldDesk

Bolddesk Syncfusion is a cloud-based help desk tool that streamlines customer support operations with ticket management, workflow automation, and insightful analytics. Enhance customer experiences and team collaboration for increased productivity.

Paid 11329119 users
4.1

Conversational AI voice bot - BSG

BSG Conversational AI Voice Assistant is a multilingual, real-time voice tool that automates 80% of customer interactions across sales, support, and lead generation. It detects intent, switches languages, and integrates with CRMs for seamless workflows.

Paid 11249327 users
4.1

Vee

Vee is an intelligent conversational AI tool designed to handle various client support processes efficiently using Brilliance, a conversational AI development ecosystem.

Freemium 10662794 users
4.1

Rannkly

Rannkly Review Management is an AI tool that streamlines review collection, analysis, and response for businesses. It offers features like unified inbox, automated review analysis, and competitor benchmarking to boost online reputation and customer satisfaction.

Paid 10580763 users
4.1

Intercom

Intercom's Knowledge Base Software optimizes self-service support through AI chatbot suggestions, customizable multi-channel assistance, multilingual options, and continuous content enhancement via feedback loops, ultimately improving customer experience and issue resolution efficiency.

Paid 9793356 users
4.1

cloodot.com

Cloodot is an AI-powered customer experience platform unifying multiple channels for fast response, segmentation, and analytics. It facilitates timely follow-ups, automates campaigns, and delivers personalized bulk messages for efficient customer engagement and lead generation.

Paid 9732337 users
4.1

3Win ShopMate

3win is an AI tool for e-commerce that features a 24/7 chatbot for personalized recommendations and customer inquiries, integrates with popular platforms, and offers a centralized customer service hub to enhance engagement and streamline operations.

Paid 9129890 users
4.1

Helplook

Helplook is an AI-based tool that allows businesses to create customized knowledge bases or help centers on their website, improving customer satisfaction and user experience.

Paid 7983342 users
4.1

Twine

Twine is an AI-powered tool that automates call follow-up, booking, customer service, review prompting, payment links and invoicing, available 24/7.

Freemium 7111571 users
4.1

visor.ai

Visor.ai is a customer service automation platform that uses AI chatbots to enhance communication efficiency. It offers customizable workflows, multilingual support, and emphasizes data privacy, reducing wait times and improving user satisfaction.

Freemium 6890046 users
4.1

Twig AI

The AI tool by TeamSync Software Inc. is designed to augment support agents by utilizing Twig's semantic analysis of documents, knowledge base, and past support tickets to answer complex and custom questions, ultimately reducing costs.

Freemium 6171598 users
4.1

Ebi.Ai

EBI.AI's AI assistant can handle 85% of routine enquiries and is easy to set up in minutes.

Free 5882987 users
4.1

Supportbot pro

SupportBot Pro is an AI-driven customer support tool that analyzes business data to provide accurate responses. It supports multiple languages, offers easy installation, allows customization, and emphasizes data security, enhancing user interaction and lead generation.

Paid 5760071 users
4.1

FireChatbot

Firechatbot is an AI-powered chatbot that integrates into websites to provide instant customer support. It offers customization options, automatic knowledge updates, and requires no coding, making it accessible for businesses of all sizes.

Paid 5032464 users
4.0

Fin2 by Intercom

The Fin2 AI chatbot is an AI-powered customer service tool that accurately answers customer questions and reduces support volume and resolution times.

Freemium 15429784 users
4.0

TalkForce AI

Talkforce AI automates customer service using AI-driven voice agents to handle routine inquiries, appointment scheduling, and reservations. It offers 24/7 support and integrates with existing systems, enhancing operational efficiency while allowing staff to focus on personalized service.

Freemium 14299353 users
4.0

Chatspell

Sobel is a customer support platform for early-stage startups, enabling direct communication with users through an embedded messenger. It includes a knowledge base, team chat, conversation prioritization, lead insights, and multilingual support.

Freemium 13638944 users
4.0

Cheerlink

Cheerlink is an AI chatbot that automates customer service, handling up to 90% of inquiries independently. It supports multiple channels, offers personalized engagement, and enhances operational efficiency through conversation summarization and content generation tools.

Freemium 13361780 users
4.0

AI Soft Mart

AI Soft Mart is a platform that helps businesses find VoIP software solutions, offering seamless communication, smart analytics, and advanced automation tools while ensuring high uptime and comprehensive customer support for streamlined workflows and enhanced productivity.

Free 13304701 users
4.0

Smiledial

Smiledial is an AI-driven dental receptionist for Canadian practices, offering 24/7 appointment booking, automated reminders, and insurance checks. It enhances efficiency, patient engagement, and satisfaction while ensuring PHIPA-compliant handling of sensitive information.

Paid 12456094 users
4.0

TrustLoop

TrustLoop is an AI-powered reputation management tool that helps businesses capture and manage customer feedback across platforms like Trustpilot and Google. It offers customizable survey widgets, automated review capture, and actionable insights to enhance online reputation and customer satisfactio

Paid 12262428 users
4.0

Callfluent ai

CallFluent AI streamlines call handling by creating customizable AI voice agents efficiently. Set up tailored voice assistants for seamless caller interactions. Easy-to-use interface simplifies setup and management.

Freemium 12236062 users
4.0

Kastro

Kastro is an AI-driven customer support tool featuring a GPT chatbot, AI workspace, and help center. It optimizes interactions by prioritizing crucial conversations, delivering personalized replies, and boosting help desk efficiency.

Freemium 10777303 users
4.0

Pine AI

Pine AI is an intelligent assistant that automates customer service tasks like bill negotiation, subscription cancellations, and complaint resolution with minimal user input. It securely handles communications, provides summaries, and processes refunds or fee waivers while prioritizing data privacy.

Freemium 9440326 users
4.0

DocsHound

DocsHound automates the creation, maintenance, and publishing of customer-facing documentation for SaaS companies. It asks questions about your product and translates input into polished documentation, delivering a brand impression.

Freemium 9232624 users
4.0

hammer-corp.com

Hammer is an AI tool that facilitates real-time customer engagement for dealerships through platforms like Facebook Messenger. It filters leads, provides instant financing information, and offers data-backed responses, enhancing communication and improving lead conversion rates.

Freemium 8697905 users
4.0

Tidio

Tidio is an AI-powered chatbot that automates customer support across live chat, email, and social media, handling up to 64% of interactions. It seamlessly integrates with help desks for human handoffs and provides analytics for performance tracking.

Freemium 8600818 users
4.0

Callbell

Callbell is a customer support platform that centralizes communication across messaging apps like WhatsApp and Facebook Messenger. It features team collaboration tools, chatbots for automation, and analytics, streamlining customer interaction and support processes.

Freemium 8420535 users
4.0

Voyageraid

VoyagerAid is an airline disruption management software that streamlines customer support across multiple channels with an AI-driven chatbot, smart ticket management, and a comprehensive knowledge base, enhancing response times and service efficiency for travel agencies.

Free 7759008 users
4.0

aihelpcn.net

AIHelp is an adaptable customer service app featuring an AI chatbot for instant assistance. It provides in-app chatting, customizable forms, and smooth workflows for fast issue resolution, boosting customer satisfaction and engagement via platform integrations. (2 lines description)

Paid 7204342 users
4.0

InnossistAI

InnossistAI is an AI-driven support system featuring an automated chatbot that provides real-time customer assistance, handles voice interactions, summarizes conversations, and allows live agent transfers, all while supporting extensive customization for various industries.

Paid 6613038 users
4.0

Millis AI

Millis AI offers a platform for creating advanced voice agents with ultra-low latency, enabling seamless interactions. It supports inbound and outbound calling globally and integrates with various services, making it ideal for customer support and virtual assistance.

Freemium 5540142 users
4.0

helpix AI

Helpix AI optimizes customer service by providing smart, channel-agnostic responses. Its sophisticated NLP guarantees precise and flawless communications for enhanced sales and superior customer engagements.

Paid 4538706 users
4.0

Hoory AI

Hoory AI is a Conversational AI platform for customer support automation. It offers omni-channel support, workflow automation, and communication tools for efficient collaboration. Personalized interactions, detailed reports, and GPT chat integrations enhance the customer experience.

Paid 4499129 users
3.9

Soof AI

Soof AI is a generative AI assistant for Shopify stores, offering 24/7 customer support. It utilizes OpenAI technology to provide accurate responses to inquiries by accessing the store's knowledge and product databases, enhancing customer experience.

Paid 14942633 users
3.9

TalkbackAI

TalkBackAI is a browser extension that uses AI technology to generate personalized responses to customer reviews, improving satisfaction and saving time for businesses.

Freemium 14840617 users
3.9

Thena

Thena is an AI-driven customer support platform for B2B teams that consolidates communication across Slack, email, and chat. It streamlines ticket management, automates tasks, and integrates applications to enhance collaboration and efficiency in customer service.

Paid 14403686 users
3.9

Callin

Callin.io offers AI solutions for enhanced customer engagement with ultra-realistic AI agents. These virtual assistants handle inbound/outbound calls and appointments, ensuring seamless customer communication and support.

Paid 14357933 users
3.9

Jotform AI Agents

Jotform AI Agents is a versatile customer service automation tool offering 6,000+ templates for tasks like complaint handling, review collection, and support management. It ensures 24/7 communication across phone, website, and WhatsApp, streamlining data capture and issue resolution.

Freemium 14090167 users
3.9

churn360.com

Churn360 is an AI-driven platform that helps businesses reduce customer churn through predictive analytics, automated health scoring, and personalized outreach. It enhances customer success efforts by identifying at-risk customers and integrating with existing CRM systems.

Freemium 14051906 users
3.9

Breezy.chat

Breezy is an AI booking assistant that streamlines customer booking requests, providing instant responses, categorizing inquiries, and offering reporting insights. It supports multiple languages and integrates easily with existing systems to enhance customer service efficiency.

Free 13908309 users
3.9

Laila

Laila is an AI customer service tool that enhances interactions through personalized communication, integrating seamlessly with platforms like WhatsApp and Instagram. It features real-time chat support and efficient booking management, aiming to strengthen customer relationships and loyalty.

Freemium 12948296 users
3.9

ClipyBoard

Clipyboard is a next generation tool that efficiently manages messages sent by customer service and allows configuration of message invites for collaboration.

Free 12933386 users
3.9

Answering ai

Answering AI is a 24/7 AI-driven call answering service that enables seamless customer interactions for various businesses. It features customizable receptionists, fast response times, language switching, and the ability to fetch external data to enhance user experience.

Paid 12871842 users
3.9

Re:amaze

Re:amaze is an integrated customer service solution offering live chat, helpdesk, chatbots, and video calls. It features push campaigns, AI responses, customizable FAQs, real-time monitoring, and enhances efficient interactions for high customer satisfaction.

Paid 12561082 users
3.9

Question Base

Question Base is an AI tool that provides automated internal support and documentation for teams using Slack. It captures and organizes team chats, reduces dependencies, and surfaces valuable insights.

Freemium 10684735 users
3.9

Parny

Parny is an on-call management and alerting service that streamlines incident response for engineering teams. It features a social media-like timeline, integrates with 40 monitoring services, and offers analytics, including DORA metrics for operational performance evaluation.

Paid 10153434 users
3.9

Bagel.ai

Bagel AI is a product intelligence platform that delivers AI-driven insights for product performance and customer feedback. It consolidates data, enhances team collaboration, identifies product gaps, and supports evidence-based decision-making within existing workflows.

Freemium 9528735 users
3.9

Write A Thank You

Thankyounote.app is an AI-powered tool that helps write the perfect thank you note on any occasion with customizable templates and examples.

Freemium 9508841 users
3.9

afiniti.com

Afiniti CX AI enhances customer experience through AI-driven personalization, utilizing data analytics to optimize interactions. Its technologies aim to improve productivity, customer satisfaction, and measurable business outcomes across industries like telecommunications, finance, and healthcare.

Freemium 9360831 users
3.9

AiDesk.pro

AI Desk is an AI-driven customer service tool that offers 24/7 automated support, integrates diverse data sources, and enables live chat, enhancing customer interaction and lead generation while minimizing manual intervention.

Paid 9263496 users
3.9

Calldesk

CallDesk is an AI voice agent platform that automates customer inquiries, boosting self-service rates to 80%. It reduces handling times by 40%, streamlines inbound calls, and enhances customer satisfaction while lowering operational costs.

Free 9072655 users
3.9

Frankly

FranklyAI is an AI-powered multi-channel engagement tool that offers rich insights and a user-friendly dashboard for quality analysis.

Paid 8968202 users
3.9

tryvium ai

Tryvium is a cloud-based contact center solution that enhances customer and employee experiences using AI. Its features include intelligent routing, self-service tools, and real-time analytics for performance insights, streamlining operations and improving satisfaction.

Freemium 8615363 users
3.9

Remail

The remail tool is an AI-powered Chrome extension that drafts high-quality email replies with customizable responses and the ability to schedule links.

Freemium 8197222 users
3.9

ChatDaddy

ChatDaddy is an AI-driven WhatsApp automation tool for e-commerce, utilizing chatbots, personalized messages, and notifications to enhance customer interactions and integrate with apps/payment systems for improved team productivity and efficient customer service.

Paid 6932924 users
3.9

Response cx

ResponseCX offers ecommerce brands AI-powered support agents that resolve inquiries 90% faster, with automated triage and rapid learning capabilities. It ensures 100% uptime, handling unlimited ticket volumes, enhancing customer satisfaction while reducing operational costs.

Freemium 6779741 users
3.9

HelpBar.ai

HelpBar.ai is an AI-driven self-service support tool that personalizes user experience through custom branding and intuitive navigation. It improves help accessibility, speeds up issue resolution, and lowers support expenses for SaaS companies via efficient content surfacing.

Free 6667201 users
3.9

Saufter

Saufter is an AI-powered customer engagement tool that automates support tasks, integrates live chat and social media, and provides analytics to streamline customer interactions across multiple channels for enhanced service efficiency.

Paid 6523638 users
3.9

Ratinge

Ratinge is an AI-driven review management platform that automates feedback collection via various channels, filters reviews for visibility, and allows businesses to address negative comments privately, enhancing online reputation and customer trust across multiple languages and currencies.

Paid 6352649 users
3.9

Mixdesk

Mixdesk is an AI-driven platform that integrates multiple communication channels for global marketing and customer service. It enhances customer engagement through automated workflows, personalized responses, and AI-driven insights for optimized strategies.

Freemium 4791397 users
3.9

Asyntai

Asyntai is a customizable AI chat support tool that provides instant, brand-aligned responses. It deploys easily via a JavaScript snippet and offers multi-language support with average response times of 3 seconds.

Paid 4668905 users
3.8

Hyversa

Hyversa is an integrated customer engagement solution offering live chat, chatbot, FAQ, and video tutorials. It delivers real-time interactions, personalized responses, and in-depth analytics to optimize support and foster customer loyalty.

Freemium 15423538 users
3.8

Spokk

Spokk: A customer feedback app bridging the gap between private comments and public reviews. Enhances business-customer interactions, issue resolution, and loyalty through smooth communication and swift response management.

Freemium 15160457 users
3.8

Quick Reply

Quickrepli is an AI reply generator tool that uses advanced algorithms to generate relevant, personalized responses to incoming messages.

Freemium 14896973 users
3.8

Blobfish AI

Blobfish AI is a voice AI platform that enables call center agents to practice customer interactions through realistic role-play scenarios. It offers instant feedback and customizable training scenarios to enhance soft skills and adaptability across industries.

Freemium 14449738 users
3.8

JustReply

JustReply is a customer support tool that integrates with Slack and offers features like ticket management, live chat, email, voice, and video support, as well as customizable templates and a minimalist inbox.

Freemium 14248226 users
3.8

TheLoops

TheLoops is an AI for CX platform that offers agent quality monitoring, voice of customer analysis, and real-time troubleshooting.

Free 14244806 users
3.8

AIReception

Aireception is a virtual receptionist that utilizes conversational AI for 24/7 customer service. It offers natural interactions, call management features, and analytics to optimize performance while reducing overhead costs associated with human staff.

Freemium 13865563 users
3.8

Tactful.ai

Tactful AI is a customer engagement platform with multiple features to improve retention, optimize operations, and reduce costs.

Freemium 13821450 users
3.8

i3Simple Web Solutions

i3simple Virtual Call Assistant manages incoming calls for solopreneurs and small businesses. It features an intelligent call assistant, customizable call flow builder, and unified phonebook, optimizing workflows and enhancing customer communication without constant availability.

Freemium 13508026 users
3.8

Sandra AI

Sandra AI automates call management for dealerships with a 24/7 AI receptionist, enhancing customer engagement and lead capture. It integrates with DMS and CRM systems, offers multilingual support, and provides tailored configurations for efficient operations.

Freemium 13459472 users
3.8

Ioni AI

Ioni.ai is an AI tool that automates customer service and improves efficiency using its chatGPT-4 solution featuring various features such as AI assistant, AI chatbot, AI search, AI widget builder, and conversation analytics.

Paid 13420426 users
3.8

Chat Whisperer

The AI Chat Whisperer is an innovative chat creation tool utilizing advanced AI technology. It improves customer support, drives sales, provides fast replies, detects upselling chances, offers multilingual support, and maintains data confidentiality for smooth customer interactions and insightful o

Freemium 11652514 users
3.8

Syncly

Syncly simplifies customer feedback management by automatically categorizing inputs, detecting negative sentiments in real-time, centralizing insights, employing AI tagging, prioritization, and synchronizing feedback across multiple channels for optimal customer experience.

Paid 11274669 users
3.8

Chaport

Chaport: Customer Messaging Tool for Businesses - Automated Sales Interactions, Live Chat, Chatbots, Omnichannel Support & Seamless Integration.

Paid 10731352 users
3.8

Ping Parrot

Ping Parrot is an AI chatbot designed for customer support automation, resolving up to 85% of inquiries. It supports 80 languages, enables escalation to human agents, and offers analytics to optimize performance and customer interactions.

Paid 10398571 users
3.8

BotSpace

Botspace is an AI-driven platform that automates support and enhances communication. It features customizable chatbots, integrated email notifications, and multilingual capabilities, facilitating efficient customer interactions and reducing response times for businesses and service teams.

Free 10109421 users
3.8

Command AI

Command AI is a user assistance platform that enhances engagement through personalized nudges, product tours, and self-service options. It offers action-driven insights, co-browsing capabilities, and contextual support to streamline onboarding and improve user experience.

Freemium 9723537 users
3.8

Chatcare

Chatcare's ChatGPT AI chatbot streamlines e-commerce customer inquiries with automated responses and order updates. Its quick setup and 24/7 availability offer personalized assistance, increasing sales and enhancing customer support seamlessly.

Freemium 9274956 users
3.8

Automaticall

Automaticall is an AI call assistant that operates 24/7, supporting multiple languages and seamless scheduling integration. It enhances business communication by responding to inquiries naturally and converting website visitors into qualified leads.

Paid 9022896 users
3.8

Caffeinated CX

Caffein CX is an AI autofill tool that solves support tickets 10 times faster, integrates with various customer support platforms and tracks results with a money-back guarantee for a 10x increase in efficiency.

Freemium 7914609 users
3.8

NovaTalks

NovaTalks.ai is an omnichannel platform for customer care and sales optimization. It provides innovative tools to manage digital channels, utilizing automated responses and big data text analytics to streamline customer interactions and improve support efficiency.

Paid 7770534 users
3.8

turtle

Turtle Try AI is an AI-driven unified CRM that streamlines customer journey management, featuring automated bookings, live chat, support tickets, and integrated analytics, all while enhancing data security and improving customer retention across sales and support teams.

Paid 6994842 users
3.8

kapturecrm.com

Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.

Freemium 6638935 users
3.8

lang.ai

Lang.ai is an AI tool that analyzes customer experience data, providing benchmarks, predictions, and automates interactions. It integrates with helpdesks to enable data-driven decisions, faster responses, and optimized customer service.

Free 6495968 users
3.8

Tidio Copilot

Tidio Copilot is an AI assistant that automates responses for customer inquiries across live chat, email, and social media. It integrates with platforms like Zendesk and Intercom, utilizing a custom knowledge base for accurate information.

Free 5966451 users
3.8

Desku

Desku is an AI-powered customer support software for eCommerce and SaaS businesses. It combines conversational AI, unified inboxes, and automation to optimize multichannel support, integrating with popular eCommerce platforms, boosting efficiency and customer satisfaction via AI chatbots and automa

Paid 5341686 users
3.8

Aidbase

Aidbase is an AI startup providing advanced customer support solutions, featuring a chatbot that expedites email handling by 10x via AI-powered ticketing, along with smooth integrations and resources for optimized support experiences.

Freemium 4847252 users
3.8

Manuel

Manuel is an AI assistant for installation companies, providing instant access to thousands of fault codes, guides, and maintenance tips for heat pumps and boilers. It enhances service quality and speeds up troubleshooting, ensuring consistent knowledge across teams.

Freemium 4082199 users
3.8

Solvea

Solvea is an AI support assistant that offers 24/7 customer support in multiple languages, supports multi-agent capabilities, integrates with platforms like Shopify and Zendesk, and autonomously evolves while ensuring compliance with industry regulations and enterprise-grade security.

Freemium 3211502 users
3.7

Repbot.ai

RepBot.ai is an automated online reputation management tool that monitors customer reviews, generates customized responses, publishes them on Google and Facebook, detects negative reviews for removal, and tracks over 100+ review sites.

Freemium 14975260 users
3.7

Feedbase

Feedbase Dashboard: An intuitive AI tool for businesses to monitor analytics & customer feedback with features like email notifications, priority support, & transparent pricing. Easy cancellation option available.

Freemium 13983916 users
3.7

Tekst

The Tekst AI AI tool enhances customer service by automating support issues, analyzing language and sentiment, and integrating with CRMs for data insights.

Freemium 13115163 users
3.7

HYOUKA

The Smart AI Survey Kiosk enhances customer engagement by utilizing interactive surveys with visuals and gestures. It collects omnichannel feedback while enabling remote management, allowing businesses to identify trends and understand customer satisfaction efficiently.

Freemium 13038107 users
3.7

Teloz

Teloz is an AI-driven cloud contact center solution offering inbound and outbound capabilities, CRM integration, advanced virtual agents for self-service, and support for mobile and video communications, enhancing efficiency and customer satisfaction across various industries.

Paid 12732301 users
3.7

CXCortex

CXCortex AI Tool empowers businesses with AI-driven CX analytics and quality assurance solutions, delivering personalized interactions, real-time insights, and trend alerts to optimize customer service strategies and boost revenue through enhanced customer experiences.

Paid 11089177 users
3.7

Adola

Adola is an AI tool that allows you to give your chatbot a phone number and a human-like voice. With Adola, you can upgrade your chatbot to a callbot, enabling real conversations beyond text-based communication.

Freemium 9912894 users
3.7

Bridge

Bridge is an AI tool that simplifies in-app communication through customizable forms. Businesses can efficiently collect feedback using intuitive forms, reward programs, and AI analytics for trend identification and feature assessment. Enhance feedback management and customer satisfaction with Brid

Freemium 9637694 users
3.7

Supportagent

SupportAgent.ai is an AI tool that creates automated draft replies for support agents by learning from previous replies and adapting to the writing style.

Paid 9272338 users
3.7

Mindpip

MindPip combines AI and human agents for swift, customized customer support. Its hybrid widget smoothly integrates with existing tools, provides in-depth analytics, and facilitates multilingual communication globally.

Paid 9190037 users
3.7

Forethought

Automate customer support with AI to reduce costs and improve service.

Freemium 9111108 users
3.7

chatzap.co

ChatZap is an efficient website chatbot widget for instant customer support. Customize, train, and collect leads effortlessly. Boost customer satisfaction with 24/7 support and reduce bounce rates with quick responses.

Freemium 6519546 users
3.7

Marketrix.ai

Marketrix is an AI-powered platform for in-app support and co-browsing, offering personalized assistance and real-time sentiment analysis. It enhances customer interactions and boosts lead conversion through intuitive guidance and behavior tracking.

Freemium 6499435 users
3.7

Alfred Chat

Alfred is an AI chatbot for instant customer support, available 24/7. It requires no coding and offers tailored answers using advanced retrieval algorithms. Connect data sources for seamless information updates and efficient customer engagement.

Paid 5778442 users
3.7

Corefactors AI CRM

Corefactors is an AI-powered CRM suite that optimizes sales, marketing, and customer service processes. With tools like Sales Box and Support Box, it streamlines data collection, analysis, and collaboration for revenue growth.

Paid 5504008 users
3.7

Feedscope

FeedScope is a user feedback management tool that enables customized question creation and effective response capture. Its dashboard visualizes feedback, prioritizes feature requests, and supports video tagging for enhanced context, aiding product teams in making informed decisions.

Freemium 4641427 users
3.7

WinDispute.pro

WinDispute.pro is a specialized AI tool that helps Stripe merchants efficiently resolve disputes by simplifying evidence submission and enhancing win rates. With unlimited document uploads and a Pro Mode for advanced features, it streamlines the dispute resolution process for optimal management.

Freemium 3616529 users
3.6

BrandBastion Lite

Respond, hide, and analyze all your comments from one place with AI-powered sentiment analysis and harmful engagement detection.

Free 14392802 users
3.6

Cosupport.ai

CoSupport AI is an AI-driven chatbot that accelerates customer service by resolving inquiries three times faster. It automates requests, reduces workload, and integrates with platforms like Zendesk and Freshdesk to enhance operational efficiency and customer satisfaction.

Freemium 12383129 users
3.6

OneTone.ai

OneTone.ai is an AI-powered platform designed to improve communication and decision making for customer-focused companies with small business needs.

Paid 12223722 users
3.6

Intelswift

Intelswift is an AI-driven customer service automation tool that consolidates communications, automates routine inquiries, and offers real-time insights. It streamlines support operations through integrations and enhances agent productivity with an AI copilot for accurate customer interactions.

Paid 10702776 users
3.6

SearchUnify

SearchUnify is a versatile cognitive platform for customer support, integrating AI to boost search functionality, analytics, and security. It improves decision-making, promotes self-service success, and elevates customer satisfaction through personalized experiences and AI applications across indus

Paid 9331585 users
3.6

Copalot AI Support

Copalot is an AI-driven support tool for small businesses, offering customizable ChatGPT and video FAQs. It provides 24/7 assistance in multiple languages, reduces support costs, and simplifies setup by using uploaded content for efficient customer interactions.

Paid 9240638 users
3.6

Cohere

Coher is an AI tool that automates customer support, resolves up to 60% of tickets, provides personalized answers, and optimizes customer flow.

Freemium 8873284 users
3.6

Siedesk

Siedesk is an AI-driven Knowledge Base & FAQ builder enhancing customer satisfaction and efficiency. It offers GPT-assisted article creation, customizable help centers, performance tracking, and smooth management of internal/external KBs for optimized support and increased productivity.

Freemium 8708827 users
3.6

unless.com

Unless AI is a tool that revolutionizes customer support through instant, precise responses. It simplifies knowledge management, shortens case resolution times, and automates support processes. Enhanced by contextual help and personalized dialogues, it boosts organizational efficiency and productiv

Freemium 7983651 users
3.6

Lookup

Lookup is an AI-powered tool that centralizes customer feedback collection, adapts to taxonomy, and offers a free plan with beta access and paid plans.

Freemium 7233067 users
3.6

Sigma AI

Sigma AI automates ticket resolution across multiple channels, enhancing customer support. It integrates with platforms like Shopify and Zendesk, delivering personalized responses while improving efficiency and resource allocation, achieving up to 80% automation in ticket handling.

Freemium 7176763 users
3.6

Seasalt.ai

Seasalt.ai is an AI-powered conversational platform that combines speech recognition and AI agents for improved customer relationships. It offers personalized interactions through real-time multilingual transcription, enabling businesses to make data-driven decisions for enhanced customer satisfact

Freemium 6951784 users
3.6

Describy

Describy is an AI-driven feedback collection tool that facilitates user interviews via a dedicated web page, embedded website widgets, and phone interactions, enabling businesses to gather valuable insights and enhance user experience.

Freemium 6699007 users
3.6

Atomic Inputs

Atomic Inputs is a customer engagement solution that enables tailored survey creation, integrates social media feedback, and provides real-time analytics. It leverages AI to analyze insights and offers actionable recommendations to enhance customer interaction.

Paid 6531501 users
3.6

Review Bomb Me

Review Bomb is an AI-powered tool that helps businesses collect and filter audience reviews to improve and grow, with data-driven user analytical dashboards and customizable pricing plans.

Freemium 5840629 users
3.6

Inbenta

Inbenta is a global leader in AI and NLU for various search and customer service applications.

Paid 3684033 users
3.5

Scott AI

This AI tool provides effortless customer interaction through a chatbot that summarizes conversations and quickly answers questions.

Freemium 15145977 users
3.5

Akira

Akira is a reputation management platform that automates guest feedback collection and online review management. It features sentiment analysis, centralized review aggregation, and AI response generation, helping businesses enhance guest experiences and maintain accurate digital listings.

Freemium 13937350 users
3.5

AI Haggler

AI Haggler is a web-based tool that makes phone calls to gather information and negotiate services on users' behalf, covering various industries. It operates in 25 languages and compiles detailed reports for efficient service inquiries.

Paid 13444121 users
3.5

Paka AI

Paka AI delivers customizable AI chatbots and IVR systems for optimized customer experiences and call management. It provides personalized, around-the-clock interactive responses to ensure superior customer satisfaction through tailored AI technologies.

Paid 9915718 users
3.5

Rosie

Rosie is an AI answering service for small businesses, providing 24/7 call management, message taking, and call documentation. It offers human-like responses, real-time notifications, and customization options to enhance customer engagement and operational efficiency.

Paid 8486520 users
3.5

Chafly

ChatFly is a no-code AI platform that simplifies chatbot creation and management for businesses. It offers customization, multi-channel deployment, integration, and white-label options for consistent and versatile customer support.

Paid 8317921 users
3.5

Help Center

Help.center is an AI-powered knowledge base platform that reduces support tickets by up to 50% with features like AI search and chatbot functionality. It's user-friendly, multilingual and allows for easy import of existing articles.

Freemium 7806269 users
3.5

Chattysun

ChattySun is a customizable AI tool for enhancing customer service, featuring a user-friendly dashboard for monitoring interactions, 24/7 availability, and straightforward integration, allowing businesses to adapt AI behavior to their specific needs.

Paid 7309980 users
3.5

Teammates.ai

Teammates.ai is a platform offering autonomous AI teammates that manage business functions with 24/7 human-like interactions in 50+ languages. It handles customer inquiries, qualifies leads, and integrates with CRM systems for real-time, context-aware responses and automated updates.

Paid 7213074 users
3.5

Bettermode

BetterMode is a customer community platform that facilitates engagement and support by centralizing community tools. It features modular design, AI-powered search, advanced analytics, and seamless integration, promoting accessibility and enhancing customer relationships.

Paid 6147297 users
3.5

Slite - Ask

Ask by Slite is a tool that allows teams to quickly find answers to their questions using artificial intelligence and documentation search.

Freemium 4698845 users

Top Rated Customer Support AI AI Tools

Most popular and highest-rated tools in this category

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Cheers is an in-person interaction tool utilizing NFC technology to enhance cust...

AnswerIQ enhances customer service through AI-driven automation, offering self-s...

hijiffy.com is a guest communications hub for the hospitality industry that leve...

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Perks is a rewards app revolutionizing appointment scheduling. Users earn perks ...

waveform.ai automates user interviews, enabling efficient collection of customer...

Intercom is an AI-powered customer service platform that streamlines support acr...

Category Playbook

Explore the Customer Support AI landscape in depth

Customer Support AI tools empower teams to Explore the top AI customer support apps and compare their features, pricing, and use cases. Find intelligent tools designed to enhance customer support experiences through chatbots, virtual assistants, and sentiment analysis. Improve response times, streamline ticket management, and boost user satisfaction with features like automatic ticket routing, natural language understanding, and personalized support — ideal for businesses aiming to deliver exceptional customer service.. The 292+ products curated here span lightweight assistants to enterprise-grade suites, so you can move from initial idea to production-ready rollout without bouncing between multiple marketplaces. Each profile highlights signature features, pricing tiers, user traction, and trust signals—making it easier to shortlist strong candidates without digging through dozens of blog posts.

Pricing mix: 8.2% free, 51.4% freemium, and 40.4% paid. That balance means you can pilot concepts on generous free plans, then scale into premium automations only when you validate ROI. Keep an eye on the ratings and user-count badges on every card— they reflect how the community actually experiences stability, latency, and support quality.

Average satisfaction currently sits at 4.2, signalling solid performance across usability, support, and measurable productivity gains. We refresh this gallery frequently with emerging launches, niche vertical tools, and heavyweight automation platforms—be sure to favorite the standouts so you can revisit or share them with your team later.

Quick wins

  • Define the workflow: pair the Pricing checkboxes with your preferred Sort option to surface tools that match both budget and momentum.
  • Stress-test at scale: products with multi-million user counts usually handle high-traffic workloads better—check the users badge before committing.
  • Pilot first: 150 freemium options let you trial advanced add-ons (custom branding, API calls, automation seats) without long contracts.
  • Mind integrations: scan descriptions for CRM, design, analytics, or code hooks to confirm the tool slots into your existing stack.

FAQ for Customer Support AI

What should I evaluate first?

Map the exact workflow plus your team’s technical comfort, then shortlist tools whose pricing filter aligns with that scope before booking demos.

Are free plans enough?

8.2% of this category is fully free and works for prototypes. For team rollouts you’ll eventually need freemium/paid tiers to unlock higher limits and API automation.

How do I know it’s trustworthy?

Use the rating average (now 4.2) plus the user-count indicator as reliability signals, then open “View Details” to read long-form reviews.